Support Services
At InfoCAP Technologies we have learnt that first we must understand your business and then by working together we are able to fit the right pieces of information management technology into your business processes to maximise the benefits with a rapid return on investment.
 | With over 25 years experience in document and content management, the team at InfoCAP Technologies are able to provide Specification Analysis in order to understand how our unique technology can be dovetailed into the mission critical Business Processes within your organization in order to propose a working solution for your business needs. |
Providing a total solution requires a team of both pre and post implementation technicians and here at InfoCAP Technologies we pride ourselves on the many long term partnerships we have with our customers in a variety of different mission critical environments.
Support Services
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 | A detailed understanding of your business enables us to provide you with sound advice and guidance in the implementation of a total solution. Our extensive experience in mission critical environments enables us to ensure we recommend the best possible solution. We pride ourselves on our successful implementations that have developed into long term relationships with our customers; we look forward to helping you. |
InfoCAP Service Range
InfoCAP Technologies offer a full range of services to meet your; Document, Paper, Microfilm or Forms - Capture and Retrieval requirements, including:
- Consultancy and Needs Analysis
- Installation and Implementation
- Post Sales Software Support
- Software Warranty
- Hardware Support Services
- Software Upgrade and Update Services
- Training
- Rental Services
Support Cover
InfoCAP's standard Support agreement provides cover for Monday-Friday 9:00-17:30 UK time and excludes all UK holidays.
At present we have no plans to offer a service outside of these terms. However, if users of the products and services of InfoCAP Technologies feel that they are a critical component of their operation, then please outline the specific requirements and we will quote for the additional cover accordingly.
Please contact us if you require further information.
